Your first visit step by step
Seeing a physiotherapist or osteopath for the first time? Find out what the visit involves, how much it costs, what to bring and how to prepare so you can make the most of your time at the clinic.
- ★ 5.0 · 251 reviews on Google
- Free consultation
Book online 24/7 · visits Mon–Fri 7:00–21:00, Sat 7:00–14:00 · 2 clinics in Krakow
What your first visit looks like
Booking
Choose a clinic, therapist and time online, or call 881 505 588. You do not need a referral.
Consultation
The therapist asks what is troubling you, since when, when the pain gets worse, what treatment you have had and what injuries or operations you have had in the past.
Examination
We check your movement and the areas that hurt. If the assessment requires it, we may ask you to undress to your underwear.
Therapy and plan
After the examination, we move on to therapy. At the end, we discuss next steps: how many visits to plan and what to do at home.
Not sure if we can help?
Book a free 15-minute consultation. We will talk about your problem and, if you wish, continue straight into a full visit.
What to bring and how to prepare
- Test results – any imaging you have (X-ray, ultrasound, MRI), your latest blood test and other tests related to the problem (e.g. a urine test if the pain concerns the abdomen or pelvis), as well as hospital discharge summaries.
- Clothing – ideally shorts and a comfortable T-shirt.
- Water – drink more water than usual before and after the therapy.
It is also worth thinking in advance about your answers to the consultation questions: what exactly hurts, when the symptoms started, in which position the pain gets worse or eases, what conditions you have, how you have been treated so far and what injuries, operations or accidents you have had. This makes the assessment easier and saves time during the visit. Find out more in our patient information.
How much does the first visit cost
The first visit costs the same as follow-up visits – you pay the price of the chosen treatment. Prices are the same at both clinics.
Free consultation
if you are not sure who to book with · 15 minRehabilitation treatment
Bartłomiej · 45–55 minOsteopathic therapy / physiotherapy
Konrad · 45 minPelvic floor physiotherapy for women
Weronika, Karolina · 55 minTherapeutic, sports or relaxation massage
45–55 minChoose by problem
Spine and joint pain
Back, neck, shoulder, knee – examination and therapy plan.
After injury and surgery
A safe return to fitness and sport.
Pregnancy, postnatal period, pelvic floor
Urinary incontinence, caesarean section scar.
Child or baby
Motor development, postural problems, infant therapy.
Jaw, teeth grinding
Temporomandibular joint pain, lockjaw.
Still not sure?
A 15-minute chat – we will recommend a therapy and a therapist.
Would you rather we called you?
Leave your phone number – we will call you back, help you choose the right therapy and therapist, and book a convenient time.
- No need to choose a therapist or time slot
- We will help you choose a therapist suited to your problem
- We call back during clinic opening hours; evening requests – the next morning
What our patients say
I am very pleased with our appointment with Ms Marta. From the very beginning her tremendous commitment and professionalism were evident. Ms Marta took a very thorough history, asked about the details and calmly explained everything. I felt that she genuinely wanted to understand the whole situation, rather than just quickly assess my child.
The appointment lasted a full hour and forty minutes – nobody rushed us, and all the attention was focused on my daughter. I really appreciate that Ms Marta had her own opinion and didn't just say what a parent would like to hear. She was able to present her observations calmly and objectively, even when they differed from my assumptions.
She has a wonderful way with such young children. You could see a great deal of patience and experience. Even when my daughter didn't always want to cooperate, Ms Marta was able to adapt the assessment to what she could manage. I left with a wealth of knowledge and the feeling that my child had been in good hands. I definitely recommend Ms Marta.
I warmly recommend Ms Weronika! I came to her at 30 weeks pregnant with terrible back pain radiating to my breastbone, which meant I could only sit and had trouble breathing. Ms Weronika showed tremendous knowledge, complete professionalism, commitment and empathy. She used gentle, safe techniques as well as taping. The relief was immediate – I left the practice pain-free, could finally breathe freely and lie down without pain. A wonderful specialist!
I've just had my first appointment with Ms Weronika Kukuś and I'm left with a very positive impression. Ms Weronika was professional, took a thorough history, explained everything clearly and proposed a treatment plan. The appointment took place in a pleasant atmosphere and I felt very well looked after.
I truly recommend her with all my heart!
You feel looked after from your very first contact with the practice! The receptionist is absolutely lovely. The appointment itself with Weronika Kukuś, MSc – worth every złoty. A fantastic approach to the patient; every part of the appointment was discussed so that nothing would take me by surprise or feel uncomfortable. The factors the doctor focused on were analysed in detail according to their importance, followed by a summary of which muscle work I should concentrate on after the appointment. During the appointment the doctor checked several times that everything was clear to me, worked with me at the pace I needed and, as I say, from the very first moments at FizjoStyl I felt that as a patient I had come to a place where I matter most and where everyone is keen to help me and make sure I feel comfortable. We need more places like this!
I highly recommend physiotherapist Konrad Niziankiewicz – professional, committed and genuinely effective. From the very first appointment I felt comfortable and knew I was in good hands. Thanks to his help I quickly noticed an improvement. He is also very kind and creates a friendly atmosphere during appointments.
A cosy green practice
My daughter had an appointment with Mr Konrad – a very nice way with children, he quickly built a rapport with her. He thoroughly examined what was causing her open-mouth problem, recommended suitable exercises to do at home and follow-up appointments every so often to monitor how her muscles are working with the orthodontic brace.
An added bonus is the convenient location – close to public transport, with a large car park on Wolska Street.
Recommended
Highly recommended! As soon as you walk in, you can see that the practice is attractive and welcoming, and the atmosphere makes you feel at ease. The urogynaecological physiotherapy was carried out professionally and with great attentiveness. Ms Weronika is exceptionally competent – it's immediately clear that she has extensive knowledge and experience. The appointment took place in a relaxed atmosphere and I felt completely looked after. I will certainly be back, both to continue the therapy and for other treatments.
I definitely recommend Ms Karolina Rado – an absolute sweetheart, helpful and so lovely. Every session takes place in a pleasant atmosphere and is very comfortable :) after the very first appointment I already felt hopeful that things would get better :)
Reviews are written by patients on Google, ZnanyLekarz and Booksy – we do not moderate them. The cards automatically show the latest Google reviews, translated from Polish. Review counts are updated daily.
Frequently asked questions
Do I need a referral for my first visit?
No. You can book an appointment without a referral – just choose a time online or give us a call.
Do you accept NFZ (Poland's public health fund) patients?
No, we only see patients privately. The first visit costs the same as the chosen treatment – prices are in the price list.
How long does the first visit last?
As long as the chosen treatment – usually 45 or 55 minutes. The free consultation lasts 15 minutes and can be extended to a full visit.
Does the first visit include therapy, or just an examination?
It includes both an examination and therapy. After the consultation and examination, we move on to therapy, and at the end we discuss a plan for further visits.
How many visits will I need?
It depends on the problem and on how your body responds to therapy. We discuss the plan and the approximate number of visits after the first examination.
What should I wear?
Ideally shorts and a comfortable T-shirt. If the assessment or therapy requires it, the therapist may ask you to undress to your underwear.
How do I cancel or reschedule an appointment?
Free of charge up to 24 hours before the appointment. After that, and in the case of a no-show without notice, a fee of 100% of the appointment price applies.
Can I come with my child or book an appointment for my child?
Yes. Children and babies are seen by our paediatric physiotherapist Marta Konieczna – find out more on the paediatric physiotherapy page.
Wolska 2a clinic
Prokocim, next to the Bieżanowska stop. Parking in front of the building.
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ul. Wicherkiewicza 23/K. 2 parking spaces for patients, step-free entrance.
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